Support

Contact & Support

Need help with Sniffo, your account, billing, or a source you are monitoring?

Send us a message and we'll get back to you as soon as possible.

What we can help with

  • Account and login issues
  • Billing, subscriptions, and invoices
  • Setting up sources like Reddit, competitor pages, changelogs, or pricing pages
  • Questions about opportunities, scoring, or AI-assisted replies
  • Bug reports and product feedback
  • Privacy, data, or account deletion requests

Contact us

For support, email us at:

support@sniffo.ai

Please include as much context as you can, such as your workspace name, the issue you are seeing, and any relevant screenshots or error messages.

Response time

We aim to respond within 1–2 business days.

For urgent billing or account access issues, please mention that clearly in your email subject line.